Why an air conditioner needs regular cleaning
An air conditioner moves the air in a room hundreds of times a day. Each time, some of the dust, pollen, pet hair and cooking grease stays caught in the filters and then on the indoor coil. Condensation water runs over these deposits, which makes them an ideal breeding ground for mould and bacteria.
The first signs are often subtle: a cellar-like smell at start-up, a slight drip, airflow weaker than it used to be. They point to a unit working harder to cool less, and releasing into the room part of what it has collected. For your home or your business, annual servicing is therefore first and foremost about healthy air, even before it is about how long the equipment lasts.
What we do during the visit
Our air-conditioning technician follows the same sequence on every visit, so nothing is overlooked:
- filters: removed, dusted, washed and dried before refitting;
- indoor coil: cleaned, then disinfected with a product suited to air conditioners;
- fan: blades cleaned, as they are often blackened by deposits, then disinfected;
- condensate tray and drain: checked, cleaned and tested for proper flow;
- outdoor unit: leaves and dust removed, heat exchanger cleaned;
- operating checks: supply air temperatures, current drawn, visual check of the joints for leaks.
Before leaving, the technician explains what was found and, if useful, suggests settings better suited to how you use the unit: set temperature, fan mode, louvre direction.
Careful work, from booking to departure
You choose a morning or afternoon slot, and we keep to it. The technician sends you a message before arriving. On site, a dust sheet goes down under the indoor unit, overshoes go on and nearby furniture is protected. Cleaning water is collected, not sprayed onto your walls.
At the end, the room is left clean and the unit is switched back on in front of you. No jargon: if a part shows signs of wear, we tell you what that means, without pressure. All of this is set out in our careful work commitment.
A price shown before you book
The price does not depend on your address or the season:
- €130 incl. VAT for one indoor unit and one outdoor unit;
- +€40 incl. VAT per additional indoor unit;
- +€70 incl. VAT per additional outdoor unit.
Travel is included across all eight Île-de-France departments. VAT is 10% for a home completed more than two years ago, and 20% for business premises or a recent home. You pay on site at no extra cost, in cash or by bank transfer, or online by card with 3.5% bank charges passed on at cost. The exact amount appears as soon as you select your units on the booking page: that is the idea behind our upfront pricing.
A digital maintenance logbook for every unit
After the visit, you receive your air conditioner's digital maintenance logbook by email. Each unit has its own: date of the visit, work carried out, the technician's observations, photos before and after cleaning.
The logbook is useful in several ways. It proves regular servicing if the manufacturer or your insurer asks for it. It makes selling or letting your property easier. And it lets the next technician see straight away what was done, what was noticed and what needs watching.
Active vigilance: we don't forget you between visits
Servicing does not end when the technician closes the toolbox. Thanks to our active vigilance, we follow each of your units over time. We get back in touch before the season to plan the next visit, and before a leak-check deadline when the refrigerant charge of your installation requires one.
If a breakdown happens all the same, customers we already look after get priority in our repair schedule. That is often the best way to get your cooling back in the middle of a heatwave.
For households and businesses alike
This fixed price suits a wall-mounted unit in a flat as well as the multi-split system of a house. For a shop, a practice or a small boutique, the service is identical and is booked in the same way; only the VAT rate changes. If you manage a larger estate, an office building or a block of flats, see our pages on servicing for businesses and for property managers, or request a quote through the contact page.