Air conditioner servicing in co-owned buildings: managing agents, councils and landlords

Shared air conditioners followed over time, residents served at the published price and clear records for the managing agent and the residents' council.

  • Common areas and homes in one campaign
  • Published price for every resident
  • Digital log passed to the managing agent

A co-owned building is, above all, homes

ClimatisateurPro works for private households first, then for shops: your home or your business is our everyday work. A co-owned building brings the two together, flats, often one or two shops on the ground floor, and common areas. Because we work every day for residents and shopkeepers, we know what a managing agent expects: visits that disturb nobody, a contact who answers and documents that are easy to pass on to the residents' council.

Air conditioners in the common areas

Caretaker's lodge, shared room, residents' council office, plant room, air-conditioned entrance hall: these units often run without anyone really looking after them, until the day they stop. We take them on under contract, with visits at the agreed frequency: cleaning the filters, disinfecting the coil and fan, checking the condensate tray and drain, cleaning the outdoor unit and operating checks.

Each unit has its own digital service log, sent to the managing agent after every visit: date, work carried out, observations, photos. If the managing agent or caretaker changes, the history remains available and readable by everyone.

In the common areas as in residents' homes, the technician lets the caretaker or managing agent know before arriving, protects floors and the lift car while carrying equipment, and leaves everything clean. Ground-floor shops, whose outdoor units often face the courtyard or the façade, can join the same campaign; their visit is then invoiced at the 20% VAT rate that applies to business premises.

Grouped visits for residents

More and more owners have air conditioning, and many do not know whom to call. The managing agent or residents' council can organise a servicing campaign over a set period. The information is shared by notice, letter or email; each resident then books a slot on the booking page and pays for their own visit at the published price: €130 incl. VAT for one indoor and one outdoor unit, €40 per extra indoor unit, €70 per extra outdoor unit, travel included.

For the building, it is a chance to deal in a coordinated way with outdoor units on the roof, terraces or façade, to arrange a single roof access with the caretaker and to spot condensate drains that cause trouble. Each resident receives their own service log; the managing agent has no private invoices to handle.

Landlords and owners of several flats

A landlord or owner who lets several flats in the same building can group the visits. We go flat by flat, working with tenants or the caretaker for access, and send a log for each unit. It is simple proof to keep, to show at a check-out inspection or to pass on to the new tenant. Between two lets, servicing with disinfection also means handing over a clean unit to the next occupant.

Outdoor units, façades and general meeting decisions

Air conditioners often appear on general meeting agendas: requests to install an outdoor unit, noise, condensate dripping onto the neighbour's balcony, brackets fixed to the façade. We can write a technical opinion before the vote: proposed location, access for servicing, condensate drainage, installation precautions. For new equipment, our installation service takes over, and our advice and support offer helps the residents' council compare options before deciding.

Long-term follow-up with active vigilance

The building's contract is drawn up on a free quote, after visiting the building, with a reply within 48 working hours. From then on, our active vigilance takes over: we get back in touch with the managing agent before the hot season to plan visits, and before a leak check falls due when a unit requires one under the European F-Gas Regulation (EU) 2024/573. If a unit breaks down, followed buildings get priority on our schedule, and no repair is started without written approval of a quote.

To tell us about your building and its equipment, write to us via the contact page.

Your questions answered

Which equipment in the building do you service?

Air conditioners and air-to-air heat pumps in the common areas: caretaker's lodge, shared room, residents' council office, plant room or air-conditioned entrance hall. We also visit owners and tenants who wish.

How do we organise a grouped visit for residents?

The managing agent or residents' council shares the information by notice, letter or email. Each resident then books a slot during the agreed period and pays for their own visit at the published price, from €130 incl. VAT for one indoor and one outdoor unit.

Who pays for servicing private air conditioners?

An air conditioner installed in a flat is private equipment: its servicing is paid for by the owner or, depending on the lease, the tenant. Only units in the common areas fall within the building's budget.

Water from an outdoor unit drips onto the balcony below: what can be done?

It is often a condensate drain that is blocked, disconnected or badly routed. During the visit, the technician checks and cleans the drain, then notes in the log whether a change is needed. No work is started without written approval of a quote.

How is the building's contract drawn up?

After visiting the building, we send a free quote within 48 working hours. It sets out the units covered, the visit frequency, access arrangements and the documents passed to the managing agent.

We take care of it

Entrust your air conditioner to an attentive technician

Book your service online at the price shown, or describe your installation project or fault: we reply within 48 working hours.

Phone us09 83 30 98 07Mon–Fri 8am–7pm · Sat 9am–1pm