Advice and support for your air conditioning

Honest, understandable answers to help you choose, use and maintain your air conditioner well, without anything being imposed on you.

  • Frank advice, no brand imposed
  • Clear explanations, no jargon
  • Support right through to unit follow-up

Deciding with full knowledge

Should this loft bedroom be air-conditioned? Can a reversible unit replace old electric heaters? Is the air conditioner left by the previous tenant worth keeping? These questions have no ready-made answers, and sales brochures do not always help you decide.

Our role is to give you frank advice, based on what we see in the field every day, whether you are equipping your home or your business. We present the possible options, their constraints and their costs, then leave the choice to you. No brand or model is imposed.

Healthier air and better everyday comfort

Many requests for advice are not about a purchase but about discomfort: air that is too dry, a cold draught on the sofa, a lingering smell, a bedroom that never really cools down. In most cases, the solution lies in better settings, a different louvre direction or a thorough clean of the unit.

We also help you spot the signs that call for action: a filter that turns grey within a few weeks, black specks on the air louvres, a smell that returns at every start-up, water beading under the unit. In a household with a young child or someone with allergies or asthma, we explain how often to clean the filters yourself and when to book a professional visit.

We explain how to use dry mode, why a moderate difference between indoor and outdoor temperatures is more pleasant and healthier, and how to look after your filters between visits. This advice extends our commitment to healthy air and complements a full service when one is needed.

Preparing an installation project

Before an installation, we help you clarify your needs: which rooms to equip first, where the outdoor unit could go, what formalities to expect with the co-owners or the local council, what realistic budget to set. We also point out what makes the difference over time: access for maintenance, condensate drainage, noise for the neighbours.

If you then want to move to the next step, our installation service picks up these points directly to draw up a free, detailed quote.

Repair or replace: a reasoned opinion

When an air conditioner ages or breaks down, it is tempting to change everything. That is not always the right decision. We look at the general condition of the unit, its history, the availability of parts, the refrigerant used (R-410A or R-32) and the cost of a repair, then give you a clear recommendation.

If your unit already has a digital maintenance logbook with us, the assessment is all the more precise: we know what has been done, what was observed and how the unit has changed over the seasons. In the event of a genuine fault, our repair service takes over.

Understanding your obligations

Refrigerant regulations, based on the European F-Gas Regulation (EU) 2024/573, require periodic leak checks for systems whose charge exceeds certain thresholds expressed in tonnes of CO2 equivalent. We explain simply whether your unit is concerned, how often, and what it involves.

Once your unit is followed, our active vigilance takes over: we contact you before the deadline, so you do not have to think about it.

Support for businesses and blocks of flats

Shopkeepers, independent professionals, office managers, property managers: you often look after several units of different ages and brands. We help you take stock of the equipment, prioritise replacements, schedule servicing outside opening hours and centralise the digital maintenance logbooks.

For a food shop, a medical practice or a gym, air hygiene also matters to your customers: we help you set a realistic servicing schedule suited to footfall and to the constraints of your activity.

To discuss it, describe your situation on the contact page. We reply within two working days and suggest a remote conversation or a visit, whichever will be most useful.

Your questions answered

Do you have to sell me a unit?

No. If the best solution is to keep your air conditioner and set it up or maintain it better, we will tell you. You remain free to entrust the work to whoever you wish.

How does an advice appointment work?

You describe your situation using the contact form. We reply within two working days and let you know whether a remote conversation is enough or whether a site visit would be useful.

My air conditioner dries the air or gives me a sore throat: can you help?

Yes. These problems often come from a set temperature that is too low, airflow aimed at the occupants or a dirty unit. We check the installation and suggest suitable settings and maintenance.

Should I replace an old R-410A air conditioner?

Not necessarily. R-410A units can still be repaired and serviced. We compare the condition of the unit, the cost of foreseeable repairs and the availability of parts to help you decide at the right time.

Do you support blocks of flats and landlords?

Yes. We help property managers, residents' committees and landlords to prepare a project, understand maintenance and leak-check obligations, and organise the follow-up of several units.

We take care of it

Entrust your air conditioner to an attentive technician

Book your service online at the price shown, or describe your installation project or fault: we reply within 48 working hours.

Phone us09 83 30 98 07Mon–Fri 8am–7pm · Sat 9am–1pm