How much does air conditioner servicing cost?
For 1 indoor unit and 1 outdoor unit, servicing costs €130 incl. VAT. Each additional indoor unit adds €40, each additional outdoor unit €70. The total is shown before you confirm, and the call-out is free throughout Île-de-France. Work out my price.
What is done during the service?
The technician cleans the filters, cleans and disinfects the indoor coil and the fan wheel, checks and cleans the condensate tray and drain, then cleans the outdoor unit. The visit ends with operating checks (temperatures, current draw, visual leak check) and advice on settings. Full details on the servicing and cleaning page.
My air conditioner smells musty. Is it serious?
It is a common sign of build-up. Condensation lingers on the coil, the fan wheel or in the tray, and mould grows there. It is not a breakdown, but the air being blown is no longer healthy. A clean followed by disinfection solves the problem in most cases. Our healthy air commitment.
Does servicing help with allergies?
A dirty unit puts dust, trapped pollen and spores back into circulation. Clean filters and a disinfected coil reduce these particles in the room. Servicing is no substitute for medical advice, but it stops the air conditioner from making things worse.
How often should the unit be serviced?
Once a year for typical household use, ideally in spring, or in autumn if the unit also provides heating. Between visits, you can dust the filters yourself every few weeks. More guidance on the air conditioning servicing page.
What happens during a visit to my home?
You choose a morning or afternoon slot, the technician sends you a message before arriving, lays a dust sheet and puts on shoe covers. They explain what they are doing without jargon and leave the room clean. Our tidy visit commitment.
What is the digital service log?
It is your unit's follow-up record: visit date, work carried out, observations and photos. You receive it after every visit and it builds up year after year. It comes in handy for a breakdown, the sale of your home or a warranty claim.
What does "active vigilance" mean?
We do not leave you on your own after the visit. We follow each unit over time, get back in touch before the season and before a leak check falls due, and clients under follow-up are seen first in case of breakdown. Discover active vigilance.
Why is VAT charged at 10%?
The 10% rate applies to servicing in homes completed more than 2 years ago. For business premises or newer homes, the rate is 20% and the price is adjusted accordingly.
Which payment methods do you accept?
On site, by cash or bank transfer, with no fee. Online, by card when you book, with a 3.5% bank fee passed on at cost. For an installation or a repair, payment terms are set out in the quote.
My air conditioner has broken down. How soon can you come?
Usually within 24 to 72 hours depending on the season. The technician diagnoses the fault on site and gives you a written quote: no repair is carried out without your consent. Clients under follow-up are seen first. Request a repair.
Can you install a new air conditioner?
Yes. A survey visit lets us choose where the units go, the pipe route and the right capacity for your rooms. You receive a free quote within 48 working hours, then the installation is carried out with the same protective covers as a service and a commissioning that is explained to you. See installation.
What do the regulations say about air conditioners?
EU F-Gas Regulation 2024/573 requires a periodic leak check above a charge threshold expressed in tonnes of CO2 equivalent. Any work on the refrigerant (R-32, R-410A, etc.) must be carried out by a technician holding the certificate of competence, within a company holding the certificate of capacity, which is our case. Our technicians.
Which areas do you cover?
Paris (75) and the whole of Île-de-France: Seine-et-Marne (77), Yvelines (78), Essonne (91), Hauts-de-Seine (92), Seine-Saint-Denis (93), Val-de-Marne (94) and Val-d'Oise (95), with no call-out charge. See our service area.
I run a shop: can you come outside opening hours?
Yes. For a shop, a restaurant or a practice, we favour visits early in the morning or after closing, so your customers are not disturbed. The air in your premises stays healthy for your staff and visitors. Servicing for businesses.
Do you offer contracts for offices and commercial buildings?
Yes. We draw up an annual schedule for your whole set of units, with a digital log per unit and tracking of regulatory deadlines. The quote is free and sent within 48 working hours. Commercial building servicing.
Do you work with residential building managing agents?
Yes. We service the units in common areas and, on request, those in individual flats, with a schedule shared with the managing agent. We can also provide the information needed before an outdoor unit is fitted on the façade. Residential buildings.
Entrust your air conditioner to an attentive technician
Book your service online at the price shown, or describe your installation project or fault: we reply within 48 working hours.