The air in your home passes through your air conditioner
A wall-mounted or ducted air conditioner moves a room's air several times an hour. Everything floating around your home, dust, pet hair, pollen, cooking fumes, ends up on its filters, then on the coil and the fan. With the moisture that condenses during every cooling cycle, these deposits become fertile ground for mould. That is often what lies behind a musty smell at start-up, sneezing in the bedroom or a trickle of water running down beneath the unit.
ClimatisateurPro serves private households first, then shops and businesses. Your home or your business deserves the same care, but it is at home, in the rooms where you sleep and where your children play, that the unit's hygiene matters most. Our commitment to healthy air starts there.
How a visit to your home works
You receive confirmation of your slot, morning or afternoon, then the air-conditioning technician sends you a message before arriving. Once there, he lays a sheet under the indoor unit, puts on overshoes and protects furniture and floors around the work area.
He then works in this order:
- removing and cleaning the filters;
- cleaning and disinfecting the indoor coil and the fan, where smells take hold;
- checking and cleaning the condensate tray and drain, to prevent overflows and standing water;
- cleaning the outdoor unit, on the balcony, terrace or in the garden;
- operating checks: temperatures, current draw, visual leak inspection.
Before leaving, he restarts the unit with you, shows you how to clean the filters between visits and advises on settings: target temperature, dehumidifying mode, louvre direction. Your home is left clean. The full scope is set out on the servicing and cleaning page.
The price, shown before you book
No waiting for a quote for servicing: the rate is public. Allow €130 incl. VAT for one indoor and one outdoor unit, €40 per extra indoor unit and €70 per extra outdoor unit. A flat with two splits connected to the same outdoor unit therefore comes to €170 incl. VAT. These amounts include VAT at 10%, which applies to homes completed more than two years ago; for a newer home, the rate is 20%.
Travel is included everywhere in Île-de-France, from Paris to the outer suburbs. You pay on site at no extra cost, in cash or by bank transfer, or online by card with 3.5% bank charges passed on at cost. Choose and confirm your slot in a few minutes on the booking page.
Flat, house or second home: every home has its constraints
In a flat, the outdoor unit often sits on a narrow balcony or is fixed to the façade: we check access with you when you book. In a house, several indoor units are frequently connected to one outdoor unit; they are all handled during the same visit. For a second home, you can leave the keys with a neighbour or caretaker and receive the photo report without travelling.
Tenant or owner? Routine servicing usually falls to the occupant, unless the lease says otherwise. The service log lets you prove it to your landlord or letting agent. A landlord who lets several homes can also group the visits: just send us the addresses and we will organise them home by home.
Your digital service log
After every visit, you receive by email the service log for each unit: date of the visit, work carried out, the technician's observations and photos. Year after year, the history builds up. It is useful when selling the property, when tenants change, or simply to know what was done and when. If the technician spots a worn part, he notes it and explains it to you; no repair is started without your written approval of a quote.
Active vigilance, season after season
A unit that is followed is less likely to let you down on the first day of a heatwave. That is the principle of our active vigilance: we keep track of every unit, get back in touch before the hot season to plan servicing, and before a leak check falls due if your installation requires one. If something goes wrong, followed customers get priority on our repair schedule.
Spring, before the first hot days, remains the best time for servicing. If your unit also heats your home in winter, a second visit in autumn keeps the coil clean all year round.